We are open as scheduled but experiencing a significant network outage affecting all locations.
This disruption, the result of a ransomware attack, impacts the following services:
- Queens Public Library website
- QPL Mobile App
- Public Computers at most open locations
- Digital Media Services
The following services have been restored:
- Free Wi-Fi access at all open locations
- Check-out and return machines
- Public Computers at seven locations: Central Library, Far Rockaway, Flushing, Glen Oaks, Hunters Point, Jackson Heights, and Kew Gardens Hills
All QPL locations remain open as scheduled. However, certain virtual and in-person programs may be impacted. Please check with your local branch.
You can continue to borrow and return books and other materials at all locations. During this outage, however, renewals are unavailable. As a reminder, customers are not charged late fines on borrowed materials.
Check this page for updates. You can also check our social media channels:
You may call (718) 990-0728 for assistance.
We apologize for any inconvenience and ask for your patience and understanding as we manage this challenge. Our team is working diligently to restore full access. Please note it will take some time before the Library’s network and systems are restored.
