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E-File Your Taxes for Free!

Due to the pandemic, Queens Public Library is not hosting any organizations in the library for tax help this year. However, we are providing this list of organizations we have worked with in the past that can help you e-file your taxes for free. Contact them directly for more information on the services they provide. Please note that Queens Public Library does not operate these programs, does not vouch for the accuracy of information disseminated during such programs, and assumes no responsibility for any statements made.


The following standard documents are required to prepare your taxes:

  • Photo ID – driver license, state-issued non-driver ID, NYC ID or passport (for you and your spouse, if filing jointly)
  • Social Security card for you, your spouse, and your dependents
  • Proof of income (wages, interest and dividend statements):
    - Forms W-2, 1099, 1098
    - Any other documents showing additional income
  • Forms 1095-A, B, or C, Affordable Healthcare Statement
  • Information related to any credits you’re claiming
  • Your banking information (the account number and the routing number for your bank, which you can find on a blank check)


Organizations Offering Virtual Tax Help:

National Association of Black Accountants (NABA)
Virtual Taxpayer Preparation – Volunteers prepare your taxes for free.

Services available in: English and Spanish
Taxpayer must have: email, phone number, tax consent form, capability to download and print documents
For more information: Call 862-308-0466 or email

NYC Department of Consumer and Worker Protection
Virtual Tax Preparation and Other Options –Volunteers prepare your taxes for free.

If your income is $68,000 or less in 2020, you are eligible to receive free virtual tax preparation regardless of your immigration status.

Services available in: English, Spanish, Arabic, Bengali, Chinese, French, Haitian Creole, Korean, and Russian
Taxpayer must have: access to a computer, tablet, or smartphone; a stable internet connection; access to text or email and ability to download secure video conference software.
For more information: Visit

Urban Upbound
Virtual Taxpayer Preparation and Other Options – Volunteers prepare your taxes for free.

Services available in: English and other languages (specify your language needs when inquiring)
Taxpayer must have: email, phone number, access to computer or cellular phone with Internet access
For more information: Visit or call 718-784-0877, ext.7

New York State Department of Taxation and Finance

If your income is $72,000 or less, you qualify to receive free virtual tax assistance. Volunteers from New York State Tax Department will guide you step-by-step through their online tax software as you prepare and e-file your federal and state income tax returns.

Taxpayer must have: active email account and copy of last year’s tax return or 2019 federal adjusted gross income (FAGI) – if you file a return
For more information: Visit the Department FSA website:
Preregister by email:

Virtual Tax Return Assistance
Tuesdays, from 10am-12noon and 2-4pm  

Feb. 16, 23, Mar. 2, 9, 16, 23, 30, Apr. 6, 13, 27, May 4 and 11

Thursdays, 2-4pm
English: Feb. 18, 25, Mar. 4, 11, 18, 25, Apr. 1, 8, 15, 22, 29, May 6 and 13

Note: You are filing a basic tax return if your 2020 income was reported on one or more of the following: Form W-2, 1099-G, 1099-B, Form 1099-R or 1099-INT, Form 1098-T, Form 1095, and you are not filing any of these schedules:

  • 1099-MISC. report self-employed income, income or loss from a business you operated or a profession you practiced as a sole proprietor
  • Cash income for self-employed activity
  • 1099-NEC or income or loss from rental real estate or royalties

Virtual Basic Tax Assistance provided in English; however, Chinese, Spanish, Urdu/Bengali assistance may also be available.