E-File Your Taxes for Free!
Due to the pandemic, Queens Public Library is not hosting any organizations in the library for tax help this year. However, we are providing this list of organizations we have worked with in the past that can help you e-file your taxes for free. Contact them directly for more information on the services they provide. Please note that Queens Public Library does not operate these programs, does not vouch for the accuracy of information disseminated during such programs, and assumes no responsibility for any statements made.
The following standard documents are required to prepare your taxes:
Organizations Offering Virtual Tax Help:
AARP Foundation Tax-Aide
Virtual Taxpayer Preparation – Volunteers prepare your taxes for free.
Services available in: Bengali, Cantonese, English, French, Hindi, Gujarati, Mandarin, Russian, Tagalog, Taiwanese, Urdu
Taxpayer must have: email, phone number, capability to download and print documents
For more information: Visit www.aarpfoundation.org/taxes or call 888-227-7669
DO NOT GIVE YOUR SS# OR BANK INFO TO ANYONE ON THE PHONE. DO NOT MAIL ANY TAX DOCUMENTS
National Association of Black Accountants (NABA)
Virtual Taxpayer Preparation – Volunteers prepare your taxes for free.
Services available in: English and Spanish
Taxpayer must have: email, phone number, tax consent form, capability to download and print documents
For more information: Call 862-308-0466 or email vita@nabany.org
NYC Department of Consumer and Worker Protection
Virtual Tax Preparation and Other Options –Volunteers prepare your taxes for free.
If your income is $68,000 or less in 2020, you are eligible to receive free virtual tax preparation regardless of your immigration status.
Services available in: English, Spanish, Arabic, Bengali, Chinese, French, Haitian Creole, Korean, and Russian
Taxpayer must have: access to a computer, tablet, or smartphone; a stable internet connection; access to text or email and ability to download secure video conference software.
For more information: Visit nyc.gov/taxprep
Urban Upbound
Virtual Taxpayer Preparation and Other Options – Volunteers prepare your taxes for free.
Services available in: English and other languages (specify your language needs when inquiring)
Taxpayer must have: email, phone number, access to computer or cellular phone with Internet access
For more information: Visit uutax.org or call 718-784-0877, ext.7
New York State Department of Taxation and Finance
If your income is $72,000 or less, you qualify to receive free virtual tax assistance. Volunteers from New York State Tax Department will guide you step-by-step through their online tax software as you prepare and e-file your federal and state income tax returns.
Taxpayer must have: active email account and copy of last year’s tax return or 2019 federal adjusted gross income (FAGI) – if you file a return
For more information: Visit the Department FSA website: www.tax.ny.gov/fsa
Preregister by email: Downstate.FSA.Appointments@tax.ny.gov
Virtual Assistance for Basic Tax Returns
Tuesdays, from 10am-12noon and 2-4pm (English)
Feb. 16, 23, Mar. 2, 9, 16, 23, 30, Apr. 6, 13 (April 13 includes self-employed tax assistance)
Note: You are filing a basic tax return if your 2020 income was reported on one or more of the following: Form W-2, 1099-G, 1099-B, Form 1099-R or 1099-INT, Form 1098-T, Form 1095, and you are not filing any of these schedules:
Virtual Tax Assistance for the Self-Employed
Tuesdays, from 2-4pm (English)
Feb. 23, Mar. 23, and April 13 (April 13 includes basic tax assistance)
Virtual Basic Tax Assistance - Assistance Available in English, Chinese, Spanish, Urdu/Bengali
Thursdays, 10 am-12pm
Chinese: Feb. 25, Mar 18, Apr 8
Spanish: Mar 4, 25, Apr 15
Urdu/Bengali: Feb. 18, Mar. 11, Apr. 1
Thursdays, 2-4pm
English: Feb. 18, 25, Mar. 4, 11, 18, 25, Apr. 1, 8, 15